stepvideo.io

Contact us

If you have questions, feedback, or need to report an issue, send us a message. A person reads every one.

Before sending your message, the FAQ answers the common questions and the refund policy covers billing. We reply within one business day.

Using stepvideo and something isn't working?

The support form sends your extension's diagnostics with your message, so we can usually skip the back-and-forth.

Go to support
If you already use stepvideo, use the email on your account so we know who you are.
For sales and partnership questions, it helps us answer with the right context.
Select a topic

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Screenshots, screen recordings, PDFs — one file, up to 10 MB

A screenshot or a short screen recording often explains faster than words. It goes to our support inbox and nowhere else.

You can also email us directly at [email protected].